▪️Private Transaction Data

At Houdini Swap, we are committed to handling all user data responsibly, respecting the privacy and security of our users at all times. We have a focused approach toward the storage and management of transaction data, balancing the need for compliance with legal and AML requirements, supporting efficient customer service while strictly maintaining user privacy.

Here's a detailed overview:\

Data Storage for Support

  • Duration: Privacy mode transaction data is retained for 72 hours to assist with customer support activities.

  • Automatic Deletion: After this period, the data is automatically deleted from our servers.

Compliance with AML Requirements

  • Exchange Partner Requirements: We retain transaction data if required to do so by our exchange partners in line with their Anti-Money Laundering (AML) policies.

  • Law Enforcement Requests: Data may be retained if requested by law enforcement authorities.

  • Support Team Access: Our Support Team may retain data until your issue is resolved.

Website User Data

  • No Cookies Usage: We do not use cookies to track individual user activity.

  • Aggregated Data: We do retain aggregated user data from our website.

  • Usage of Aggregated Data: This aggregated data is utilized in developing product and marketing strategies but does not personally identify individual users.

Last updated