Private Transaction Data
At Houdini Swap, we are committed to handling all user data responsibly, respecting the privacy and security of our users at all times. We have a focused approach toward the storage and management of transaction data, balancing the need for compliance with legal and AML requirements, supporting efficient customer service while strictly maintaining user privacy.
Here's a detailed overview:\
Data Storage for Support
Duration: Privacy mode transaction data is retained for 72 hours to assist with customer support activities.
Automatic Deletion: After this period, the data is automatically deleted from our servers.
Compliance with AML Requirements
Exchange Partner Requirements: We retain transaction data if required to do so by our exchange partners in line with their Anti-Money Laundering (AML) policies.
Law Enforcement Requests: Data may be retained if requested by law enforcement authorities.
Support Team Access: Our Support Team may retain data until your issue is resolved.
Website User Data
No Cookies Usage: We do not use cookies to track individual user activity.
Aggregated Data: We do retain aggregated user data from our website.
Usage of Aggregated Data: This aggregated data is utilized in developing product and marketing strategies but does not personally identify individual users.
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