▪️Data Retention Policy

Houdini Swap's approach to data retention is carefully calibrated to balance user privacy with effective customer support.

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Transaction Data

We retain user transaction data for a standard duration of 72 hours. This period allows our customer support team to have sufficient information to address user queries or issues effectively.

In instances where a customer support matter extends beyond the standard 72 hour window, our policy allows for the retention of relevant transaction data until the issue is fully resolved.

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Law Enforcement

In cases where law enforcement authorities request information as part of their investigation into illicit activities, Houdini Swap will cooperate to the extent permitted by law. This assistance is a crucial aspect of our commitment to legal compliance and preventing illegal activities.