Commission & Monitoring
How are payouts handled, in which tokens, and how often do they occur?
How are payouts handled, in which tokens, and how often do they occur?
Commissions are paid in USDC.Earnings accumulate automatically as eligible swaps settle and are reflected in:
- Commission Balance
- Withdrawable Balance
Can we monitor our volume and collected fees in real time?
Can we monitor our volume and collected fees in real time?
The Partner Dashboard displays:
- All-time volume
- Swap count
- Commission balance
- Withdrawable balance
- Daily and monthly charts
Operational & Support
What should be done if a user’s transaction gets stuck?
What should be done if a user’s transaction gets stuck?
A stuck transaction can have multiple causes, including:
- Network congestion
- Liquidity provider maintenance
- Compliance review
- Routing delays
- Confirm the transaction hash and Order ID.
- Check order status via the status endpoint.
- If the issue is not resolved automatically, escalate to Houdini support with the Order ID.
- Redirect users directly to Houdini support.
- Handle first-line support internally and escalate cases to Houdini when needed.
How quickly are transaction-related issues resolved?
How quickly are transaction-related issues resolved?
Product Scope & Customization
Is the multi-swap feature available at the API level?
Is the multi-swap feature available at the API level?
No. Multi-swap is not currently available via the public API.If API-level multi-swap support becomes available, it will be reflected in the Developer Hub documentation.
Can we randomize the CEXes used for private swaps at the API level?
Can we randomize the CEXes used for private swaps at the API level?
Yes.API partners can enable route rotation for private swaps.When rotation is enabled:
- The route used for the previous user is excluded from selection.
- The routing engine selects the next best available route.
- Selection is constrained by a configurable price deviation threshold defined in the API request.
- Users are not consistently routed through the same execution path.
- Pricing remains within acceptable limits defined by the partner.
Can we add new assets ourselves using the Houdini API?
Can we add new assets ourselves using the Houdini API?
Asset and network support is managed by Houdini.If additional tokens or chains are required, contact the team to request integration.See: Tokens & Networks
Risk & Compliance
Does Houdini conduct independent transaction screening, or is compliance fully handled by the CEXs?
Does Houdini conduct independent transaction screening, or is compliance fully handled by the CEXs?
Houdini Swap is a non-custodial liquidity aggregator. We do not pool funds and we do not operate mixer contracts.Compliance enforcement is built into the routing perimeter and executed through vetted exchange partners.
- Primary screening is performed by execution partners at the deposit stage using real-time AML/AFT screening tools.
- Houdini maintains a strict partner due diligence process (KYB requirements, compliance officers and policies, law enforcement cooperation).
- Houdini also enforces structural safeguards such as transaction limits and geo restrictions.
What happens if a bad actor is involved in a swap, and who is responsible?
What happens if a bad actor is involved in a swap, and who is responsible?
If a deposit is linked to sanctioned wallets or illicit activity, the execution partner may freeze, reject, or investigate the transaction under their compliance obligations and applicable law.Houdini’s role is to ensure swaps route only through compliant partners and to enforce platform-level safeguards, including:
- Partner oversight and continuous review
- Transaction limits
- Blocking access from restricted jurisdictions
How do Houdini private swaps comply with US jurisdiction?
How do Houdini private swaps comply with US jurisdiction?
Houdini applies perimeter controls designed to prevent usage from restricted jurisdictions.
- Access from the US and EU sanctioned countries is blocked on the website.
- Private swaps route through vetted partners that maintain internal auditability and comply with lawful requests.
Security & Audit
Why hasn’t Houdini been audited yet, while competitors such as Li.Fi and 1inch have been audited?
Why hasn’t Houdini been audited yet, while competitors such as Li.Fi and 1inch have been audited?
Houdini is currently in the process of obtaining SOC 2 certification with Deloitte, focused on security, availability, and operational controls.For detailed security documentation or enterprise discussions, contact the Houdini team.